FAQ
Frequently Asked Questions
Have a question? We’ve got answers! Here’s everything you need to know about MartFresh Cleaning Co’s services in Birmingham.
🧽 General Questions
What cleaning products do you use?
We primarily use eco-friendly, non-toxic cleaning products that are safe for children, pets, and the environment. If you have any special preferences, let us know!
Are your services insured?
Yes! MartFresh Cleaning Co is fully insured for your peace of mind.
What areas do you cover?
We serve the entire Birmingham area. Contact us if you’re unsure about your specific location.
Do you bring your own cleaning supplies?
Yes, we provide all the cleaning equipment and materials needed. If you have a preferred product or tool, feel free to mention it and we’ll do our best to accommodate.
Do I need to be home during the clean?
Not at all. Many clients provide access and go about their day. We’re respectful of your space and can communicate updates if needed.
🧼 Deep Cleaning
What’s included in a deep clean?
We target areas that aren’t usually covered in a standard clean: under furniture, behind appliances, skirting boards, inside cupboards, and more. Kitchens and bathrooms get extra attention.
How long does it take?
It depends on the size and condition of your space, but we’ll give you a time estimate during booking.
Do I need to prep anything?
Just ensure we have access to all necessary areas. If there’s anything specific you’d like us to focus on, let us know!
🏡 End-of-Tenancy Cleaning
What’s included?
We follow a detailed checklist tailored to landlord/agent expectations—cleaning every surface, appliance, carpet, and corner.
Can you meet specific requirements from my landlord/agent?
Absolutely. Share their checklist with us, and we’ll make sure it’s done right.
Do you bring your own materials?
Yes. We arrive with everything needed for a thorough end-of-tenancy clean.
🛏️ Airbnb Turnover Cleaning
What’s included in an Airbnb clean?
We clean all rooms, replace linens, make beds, restock essentials, and ensure your space is spotless and welcoming for every guest.
Can you manage quick turnarounds?
Yes, we’re flexible and responsive to same-day or next-day turnovers to keep your bookings seamless.
Do I need to provide anything?
Only if you prefer to use your own supplies. Otherwise, we come fully equipped.
🏢 Office Cleaning
What do you clean in offices?
We clean desks, meeting rooms, communal areas, kitchens, and bathrooms. Our team vacuums, sanitises, dusts, and empties bins, maintaining a hygienic, professional space.
Can you clean after hours?
Definitely! We offer flexible scheduling during evenings, early mornings, or weekends.
Is this a one-off or regular service?
Both! We can provide one-time deep cleans or regular services (daily, weekly, or monthly).
🏫 School Cleaning
What’s included?
We clean classrooms, hallways, staff rooms, and bathrooms, with a strong focus on hygiene and high-touch surfaces.
Do you follow health and safety standards?
Yes, our team is trained to meet school safety protocols and uses child-safe products.
Can you clean outside school hours?
Yes, we clean during off-hours—including evenings, weekends, and holidays—to minimise disruption.
🏠 Regular Home Cleaning
What’s included in a regular clean?
Routine tasks like vacuuming, mopping, bathroom and kitchen surface cleaning, and general dusting.
Can I personalise the service?
Absolutely! Whether it’s focusing on certain rooms or adding specific chores, we tailor the clean to your needs.
How often can I book?
Weekly, bi-weekly, monthly, or as needed—we work around your schedule.
💬 Still have a question?
Feel free to call us at 07353 224225 or send a message on Instagram @martfresh.cleaning.
We’re here to help with friendly advice, quick responses, and a smile. 😊✨